CRM - Vtiger & SugarCRM Hosting

Vtiger came to being as a fork from the SugarCRM code base. The SugarCRM team originally released SugarCRM under a license that permitted people to re-distribute as their own as long as they recognised the original authors. With that being said, they share a similar history and the base features are very similar. The Vtiger team have given the project a more community feel whilst the SugarCRM team have pushed the enterprise solution. Here at Server Space Solutions, we host and support both and recommend either one depending on the size of your business and independent needs.

Both have the ability to integrate with the Asterisk VOIP server and Microsoft Office.

Features Outlined Below:

Sales Force Automation Customer Support & Service Marketing Automation
  • Lead Management
  • Lead Conversion Mapping
  • Account & Contact
  • Management
  • Opportunity Management
  • Quote Generation
  • Trouble Tickets
  • Knowledge Base
  • Customer Self Service
  • Online Knowledge Base
  • Support Statistics
  • Online Lead Forms
  • Mailing Lists
  • E-mail Templates
  • Mail Merge Templates
  • Mass E-mail
Inventory Management Activity Management Productivity Tools & Add-ons
  • Products Catalog
  • Price Books
  • Vendors List
  • Purchase Orders
  • Sales Orders
  • Invoices
  • Tasks, Meetings, and Calls
  • Recurring Events
  • Group/Shared Calendar
  • Activity History
  • E-mail Notifications
  • Notes
  • Incoming & Outgoing E-mail Integration
  • Outlook Plug-in
  • Office Plug-in
  • Thunderbird Extension
  • Customer Portal
  • RSS Feeds
Reports & Dashboards Product Customization Security Management
  • Key Metrics
  • Customizable Reports
  • 20 Pre-built Reports
  • Dashboards for Sales Force Automation
  • Report Folders
  • Custom Fields (10 different data objects)
  • Pick Lists
  • Custom List Views
  • Drag & Drop Modules
  • User Management
  • Profiles
  • Roles
  • Organization-level Sharing Model
  • Organization-level Field Access